MailEnable - Secure Details Submission Form

This form allows you to submit server login credentials to MailEnable. This will allow MailEnable to troubleshoot any issues relating to a nominated support request.

Please enter your credentials in the respective fields:

  (Please enter contact email address if no ticket number)
  * Denotes mandatory fields

If RDP Is Configured On The Server:

  (include any required domain name)
  * Denotes mandatory fields

If RDP Is Not Configured On The Server:

Please download and run the following client TeamViewer application on the server. It will allow us to connect to the server. It does not require any installation or firewall changes.

When you run the client application you need to enter the ID and password displayed. You need to leave the application running in order for us to connect.
  * Denotes mandatory fields